Refunds, Returns, Exchanges

REFUNDS, RETURNS, EXCHANGES:

Two Seaside Babes hats will take a few wearings for them to "stretch" a bit.  Additionally, monitor resolution and dye lots may create a slightly different shade of yarn than what might be pictured.  If your hat doesn't fit to your satisfaction, or you are unsatisfied with your purchase, I will accept refunds and exchanges for items purchased directly from the store.

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase

Shipping charges are not refundable. Buyers are responsible for shipping an item back to me, unless the refund or exchange is due to an error on my part. In that instance, ALL shipping charges (including those in the original transaction) will be refunded. Express/Overnight shipping charges are NOT refundable. Items can be mailed back to:

Two Seaside Babes
PO Box 549
Alexandria, IN 46001

These items must be in new condition...if they arrive returned in less-than-new condition or smell of smoke, 25% will be deducted from the full purchase. Refunds will be given for difference paid during exchanges, if this occurs. Custom orders may be refunded or exchanged on a case-by-case basis!